DirectBiller - SSL Certificate Update – Maintenance details

All systems operational

SSL Certificate Update

Completed
Scheduled for August 16, 2025 at 1:30 AM – 2:30 AM

Affects

DirectBiller - APIs

Under maintenance from 1:30 AM to 2:30 AM

DirectBiller - Payer Portal

Under maintenance from 1:30 AM to 2:30 AM

DirectBiller - Admin Portal

Under maintenance from 1:30 AM to 2:30 AM

DirectBiller - IVR Payments

Under maintenance from 1:30 AM to 2:30 AM

DirectBiller - SFTP Service

Under maintenance from 1:30 AM to 2:30 AM

Updates
  • Completed
    August 16, 2025 at 2:30 AM
    Completed
    August 16, 2025 at 2:30 AM
    Maintenance has completed successfully
  • In progress
    August 16, 2025 at 1:33 AM
    In progress
    August 16, 2025 at 1:33 AM
    Maintenance is now in progress.
  • Update
    August 16, 2025 at 1:30 AM
    Update
    August 16, 2025 at 1:30 AM
    We are planning for a scheduled maintenance during that time.
  • Update
    August 16, 2025 at 1:30 AM
    Update
    August 16, 2025 at 1:30 AM

    This maintenance will not involve any downtime.

  • Planned
    August 16, 2025 at 1:30 AM
    Planned
    August 16, 2025 at 1:30 AM

    Hello,

    Gentle reminder on this upcoming maintenance.

    thanks

    SRE Team