DirectBiller - DirectBiller Service Interruption – Incident details

All systems operational

DirectBiller Service Interruption

Resolved
Degraded performance
Started 3 months agoLasted 25 minutes

Affected

DirectBiller - APIs

Operational from 3:50 PM to 3:50 PM, Degraded performance from 3:50 PM to 4:14 PM, Operational from 4:14 PM to 4:14 PM

DirectBiller - Payer Portal

Operational from 3:50 PM to 3:50 PM, Degraded performance from 3:50 PM to 4:14 PM, Operational from 4:14 PM to 4:14 PM

DirectBiller - Admin Portal

Operational from 3:50 PM to 3:50 PM, Degraded performance from 3:50 PM to 4:14 PM, Operational from 4:14 PM to 4:14 PM

DirectBiller - IVR Payments

Operational from 3:50 PM to 3:50 PM, Degraded performance from 3:50 PM to 4:14 PM, Operational from 4:14 PM to 4:14 PM

Updates
  • Resolved
    Resolved

    DirectBiller services are now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    DirectBiller services are experiencing problems at the moment. This incident was created by an automated monitoring service.