DirectBiller - DirectBiller Service Interruption – Incident details

All systems operational

DirectBiller Service Interruption

Resolved
Degraded performance
Started 2 months agoLasted 20 minutes

Affected

DirectBiller - APIs

Operational from 3:00 PM to 3:00 PM, Degraded performance from 3:00 PM to 3:19 PM, Operational from 3:19 PM to 3:19 PM

DirectBiller - Payer Portal

Operational from 3:00 PM to 3:00 PM, Degraded performance from 3:00 PM to 3:19 PM, Operational from 3:19 PM to 3:19 PM

DirectBiller - Admin Portal

Operational from 3:00 PM to 3:00 PM, Degraded performance from 3:00 PM to 3:19 PM, Operational from 3:19 PM to 3:19 PM

DirectBiller - IVR Payments

Operational from 3:00 PM to 3:00 PM, Degraded performance from 3:00 PM to 3:19 PM, Operational from 3:19 PM to 3:19 PM

Updates
  • Resolved
    Resolved

    DirectBiller services are now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    DirectBiller services are experiencing problems at the moment. This incident was created by an automated monitoring service.