DirectBiller - Scheduled Network Firewall Maintenance – No Service Impact – Maintenance details

All systems operational

Scheduled Network Firewall Maintenance – No Service Impact

Completed
Scheduled for November 09, 2025 at 5:00 AM – 7:00 AM

Affects

DirectBiller - APIs

Under maintenance from 5:00 AM to 7:00 AM

DirectBiller - Payer Portal

Under maintenance from 5:00 AM to 7:00 AM

DirectBiller - Admin Portal

Under maintenance from 5:00 AM to 7:00 AM

DirectBiller - IVR Payments

Under maintenance from 5:00 AM to 7:00 AM

DirectBiller - SFTP Service

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Completed
    November 09, 2025 at 7:00 AM
    Completed
    November 09, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    November 09, 2025 at 5:00 AM
    In progress
    November 09, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    November 09, 2025 at 5:00 AM
    Planned
    November 09, 2025 at 5:00 AM

    Our engineering team will be performing scheduled maintenance to apply patches to the network firewalls. This activity is part of our ongoing efforts to ensure optimal security and performance.

    Impact: No service disruption is expected during this maintenance window.


    Thank you for your understanding and continued partnership.


    Aliaswire SRE Team