DirectBiller - DirectBiller Service Interruption – Incident details

All systems operational

DirectBiller Service Interruption

Resolved
Degraded performance
Started 4 months agoLasted about 1 hour

Affected

DirectBiller - APIs

Operational from 7:05 AM to 7:05 AM, Degraded performance from 7:05 AM to 8:07 AM, Operational from 8:07 AM to 8:07 AM

DirectBiller - Payer Portal

Operational from 7:05 AM to 7:05 AM, Degraded performance from 7:05 AM to 8:07 AM, Operational from 8:07 AM to 8:07 AM

DirectBiller - Admin Portal

Operational from 7:05 AM to 7:05 AM, Degraded performance from 7:05 AM to 8:07 AM, Operational from 8:07 AM to 8:07 AM

DirectBiller - IVR Payments

Operational from 7:05 AM to 7:05 AM, Degraded performance from 7:05 AM to 8:07 AM, Operational from 8:07 AM to 8:07 AM

Updates
  • Resolved
    Resolved

    DirectBiller services are now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    DirectBiller services are experiencing problems at the moment. This incident was created by an automated monitoring service.