DirectBiller - DirectBiller Service Interruption – Incident details

All systems operational

DirectBiller Service Interruption

Resolved
Degraded performance
Started about 1 month agoLasted 23 minutes

Affected

DirectBiller - APIs

Operational from 6:45 PM to 6:45 PM, Degraded performance from 6:45 PM to 7:08 PM, Operational from 7:08 PM to 7:08 PM

DirectBiller - Payer Portal

Operational from 6:45 PM to 6:45 PM, Degraded performance from 6:45 PM to 7:08 PM, Operational from 7:08 PM to 7:08 PM

DirectBiller - Admin Portal

Operational from 6:45 PM to 6:45 PM, Degraded performance from 6:45 PM to 7:08 PM, Operational from 7:08 PM to 7:08 PM

DirectBiller - IVR Payments

Operational from 6:45 PM to 6:45 PM, Degraded performance from 6:45 PM to 7:08 PM, Operational from 7:08 PM to 7:08 PM

Updates
  • Resolved
    Resolved
    DirectBiller services are now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating
    DirectBiller services are experiencing problems at the moment. This incident was created by an automated monitoring service.